Last updated - 2/5/19
Important: The Services are described within these Terms are not intended for use in the European Economic Area or Switzerland ("the EU"). You agree and understand that you (or any Authorized User) will not use the Services as defined within this agreement if you or your Authorized User are located in the European Union.
N.B. - THESE TERMS INCLUDE AN AGREEMENT TO ARBITRATE, REQUIRING YOU TO SUBMIT A CLAIM (OR CLAIMS) AGAINST US TO BINDING AND FINAL ARBITRATION.
IF YOU DO NOT AGREE TO THE ENTIRETY OF THESE TERMS AND CONDITIONS, OR IF YOU ARE NOT ELIGIBLE TO ENTER INTO THESE TERMS AS IDENTIFIED IN SECTION 1.2 BELOW, DO NOT CREATE AN ACCOUNT AND DO NOT USE THE SERVICES AND DO NOT VISIT THE WEBSITE ("www.Verifiedlookup.com"). YOU MAY NOT USE OR ACCESS THE SERVICES WITHOUT Verifiedlookup'S PRIOR WRITTEN CONSENT IF YOU ARE A COMPETITOR OF Verifiedlookup.
1. ACCEPTANCE OF TERMS; ELIGIBILITY
2. Eligibility: The Services may be used if you are over the age of eighteen (18) years of age, and have not been barred from receiving these Services under applicable laws. You affirm, by using and accessing the Services, that you are over the age of eighteen (18), and are completely competent and able to enter into the terms, conditions, affirmations, obligations, representations, and warranties as defined in these Terms, and to comply with and abide by these Terms. If we - for any reason, and in our sole discretion - believe that you fail to meet the eligibility requirements as defined within these Terms, we reserve the right - without any provision of notice to you - to terminate your account, block your access to the Services, and these Terms. We have no obligations to you under the definition of these Terms if you do not meet the eligibility requirements.
2. ACCESS TO AND USE OF THE SERVICES
Access to the Services: Under the caveat of these Terms, we grant you a personal, non-transferable, non-exclusive, revocable, and limited license to use and access - exclusively via the internet - the Services in connection with your commercial and/or personal purposes; as long as use of the Services is lawful at all times, and not used for the purposes of determining consumer eligibility or for any other purpose defined by the Fair Credit Reporting Act.
Restrictions: Unless you have obtained specific permission by us in writing, you agree that you win not: (i) copy, distribute, or display (in any medium) any element of the Services without Verifiedlookup's prior written permission; (ii) modify or alter any element of the Services, other than in ways that are reasonably necessary to use the Services for their purpose as intended. Additionally, you agree that you will refrain for the use of any automated device (spiders, robots, or data mining techniques) to download, reproduce or store content distributed and broadcast from the Services or to manipulate the Services in any manner.
You will not interfere with, destroy, interrupt, or limit any element of functionality of the Services or any computer software/hardware or telecommunications equipment in any way. You agree to use the Services solely in a manner which does not damage, overburden, disable, or impair any of our network equipment or servers, or interfere with any other party or user's enjoyment and use of the Services. You agree to refrain from attempting to gain unauthorized access to any Services, computer systems, networks or other accounts connected to any Verifiedlookup service or any of the provided Services via hacking, password mining, distribution of counterfeit software, or through any other means. You may not attempt to obtain or obtain any information or materials (through any means) not intentionally made obtainable through the Services.
You agree not to decompile, disassemble, or reverse engineer any software accessed via the Services, including all proprietary communications protocols used by Verifiedlookup. You may not take or use information from the Services to broadcast or transmit any commercial, promotional material, or advertising, harass, threaten, offend, embarrass, threaten, or invade the privacy of any entity or individual, or violate any applicable regulation, law or rule.
Prohibited Use of the Services: YOU HEREBY AGREE AND UNDERSTAND THAT Verifiedlookup IS NOT (IN ANY WAY) A CREDIT REPORTING AGENCY FOR THE PURPOSES OF THE FAIR CREDIT REPORTING ACT (“FCRA"). IN THIS WAY, ALL ADDITIONAL PROTECTIONS PROVIDED TO CONSUMERS, AND OBLIGATIONS PLACE UPON CREDIT REPORTING AGENCIES, ARE NEITHER CONTEMPLATED NOR CONTAINED WITHIN THESE TERMS AND CONDITIONS. Accordingly, you agree not to use any information obtained from our Service to determine a prospective candidates appropriateness of suitability for: (i) any insurance, including health insurance; (ii) loans and/or credit; (iii)employment - voluntary or paid; (iv) education, fellowships or scholarships; (v) housing or all other types of accommodations; (vi) privileges, benefits or services provided by any business, private or public establishment.
Authorized User: You may allocated up to one (1) additional user (“Authorized User"), authorized to make contact and decisions regarding your account that could result in additional charges, including (but not limited to) upgrading your Membership plan or any other decision such as degrading, terminating or deactivating your account and your Membership; providing that the additional Authorized User meets eligibility requirements as outlined in Section 1.2. You agree and understand that, regardless of any Authorized User, you remain fully and solely responsible for all activity on your account, including (but not limited to) additional charges, and you remain liable for any violation, abuse, or misuse of these Terms and any applicable laws that result from the use of an Authorized User - whether or not authorized by you.
Communications for Us: By accessing our Services, you agree and consent to receiving these Terms in electronic form and that all notices, disclosures, and agreements, and other communications we send to you electronically satisfy any and all legal requirements where such communications are required in writing. You expressly agree and consent to our communicating with you regarding our Services using the Contact Information you voluntarily provided to us. You attest that you have legal authority over any telephone number you have provided to us, and authorize for us to contact you in the following forms and mediums: email, telephone (mobile or landline, including use of automated dialling equipment), in person, recorded message, SMS, or any other mode of communication that your telecommunications device is capable of receiving. You agree that you are responsible for any and all associated fees (including SMS fees) resulting from any or all of our communications with you.
Membership Term Duration: You agree that daily pricing (@ $0.75/day) may be billed at a monthly discount, advantageous in your favor (@ $19.95/month) if you subscribe to our Services for more than one day (24-hours). All cancellation requires are billed pro-rata - at the discounted rate.
3. YOUR OBLIGATIONS
Account: You are wholly and solely responsible for the security and confidentiality of your password and account information used to access and use the Services. You are, therefore, responsible for any and all activities that occur under, or in any connection to, your account. You agree to inform Verifiedlookup immediately of any breach of your security (and to provide properly documented evidence as reasonably requested by Verifiedlookup). We are in no way liable for any loss that you may experience as a result of another person using your account, username or password, regardless of whether that is with or without your prior knowledge. You agree to be liable for losses incurred by Verifiedlookup or any other party due to someone else using your account and/or password. You agree to immediately inform us of any unauthorized use of your user account, regardless of whether charges are incurred.
User Data: You grant to Verifiedlookup (for the term of these Terms) the non-exclusive, royalty-free, worldwide license, fully-paid, license, under all of your proprietary rights and intellectual property, to all and any User Data reasonably necessary for Verifiedlookup to supply the Services and other Services hereunder. You agree and confirm that you will be entirely responsible for all use and activity of your account. Verifiedlookup will employ all reasonable measures to protect your Personally-Identifiable-Information gathered through the Services. Additionally, you agree to license Anonymous Data to Verifiedlookup on a perpetual, worldwide, irrevocable, freely-transferrable, non-exclusive, royalty-free basis, and fully paid for Verifiedlookup to use and exploit any and all information gathered by the Services for any purpose. You confirm that you have the necessary rights to grant said licenses granted herein to Verifiedlookup to such User Data. "User Data" means any or all information, content or data (including Personally-Identifiable-Information) supplied by you in relation to the Services, or any services provided hereunder. "Anonymous Data" refers to any or all aggregated Non-Personally-Identifiable-Information or data resulting for your (or your Authorized Users') use of the Services, or any other services as provided by Verifiedlookup under these Terms.
Indemnification: You agree to defend at your own expense any or all claims or actions against Verifiedlookup or its officers, employees, contractors or directions (each being referred to herby as an "Verifiedlookup Indemnified Party") raised by any third party, and will hold harmless and indemnify each Verifiedlookup Indemnified Party in any such action or claim, to the extent that the action or claim is based on: (i) allegations of activity that violates any applicable law or right (including intellectual property rights or privacy rights) of any such third party; (ii) use of the Services in such a way that produces a recommendation that said Services would not otherwise produce (i.e., overrides Verifiedlookup"s recommendation algorithms); or (iii) you breach of any or all warranties made by you within these Terms or your violation of any other provision or clause held within this Agreement or any Additional Terms. The outlined obligations are conditioned on Verifiedlookup notifying you promptly - in writing - of any action, providing you sole control of the defense and any related negotiation of settlement, and at you require and expense, cooperation and helping in such defense. Under no circumstance will you enter into any settlement that involves or requires an admission of liability, culpability or negligence on the case of Verifiedlookup or any Verifiedlookup Indemnified Party to contribute to any settlement without Verifiedlookup's prior written consent.
4. MEMBERSHIPS BILLING; PURCHASES; PAYMENT TERMS
Account Billing and Cancellation: Account holders who use of the Verifiedlookup service, and the associated ID True License agree to pay all fees for an account. Verifiedlookup membership subscriptions are billed monthly at the cost indicated on the order billing page. As long as your account remains active, your monthly subscription fees will be billed the same amount on the monthly anniversary date of your account creation, and such fees will be charged in advance. You must call or email to cancel your monthly subscription during our Customer Support hours of operation, and you will not be billed further. You can contact us here: [email protected] Verifiedlookup subscriptions are billed on a monthly basis at the cost indicated on the order billing page. Abbreviated Terms of Service details are displayed under "Terms of Service" adjacent to the billing form. You acknowledge and agree that Verifiedlookup will not obtain additional authorization from you for each installment of the subscription fees charged to your credit card. Every time you use our website and services, you re-affirm that Verifiedlookup is authorized to charge your credit card. Fees will appear on your credit card statement as “Verifiedlookup” or "Verifiedlookup.com". You shall be responsible for paying any and all applicable sales tax (if any) due to any and all taxing authorities arising from, or in connection with your account services. All fees are in US dollars. Failure to use the Verifiedlookup service does not constitute a basis for refusing to pay any of the associated fees. You may cancel your account at any time by contacting our Customer Support Team under the "Contact us" link at the bottom of www.Verifiedlookup.com. You shall not receive any pro-rata refund for partial months, and we will not refund any amounts previously paid up to the date of cancellation or termination. Please have your e-mail address and other Registration Data available for efficient processing of your cancellation order. You understand and agree that cancellation of your Membership is your sole right and remedy with respect to any dispute with Verifiedlookup.
Premium Profile Limitations: Our Memberships provide 20 a month in the context of basic profile searches; however, every Membership plan has a specific premium profile access maximum. Refer to Plan Details when purchasing a Membership with regards to how the number of premium profiles you can access under the Terms of your Membership. We do not permit the “scraping” of our data, or the excessive collation of our data for any intended purpose whatsoever.
Payment Terms: Some Services incur a fee requiring payment by or on behalf of you via a valid debit or credit card or other payment method (collectively referred to as “Payment Method”) to us. You confirm that you are authorized to originate and request transactions using the Payment Method by providing such Payment Method to us, either by or on behalf of you. You authorize and agree to pay all required payments for our Services on a timely basis. In the case of debit or credit card payment by you, you hereby authorize us to: (i) submit a transaction using the Payment Method information provided to us; (ii) submit recurring automatic transactions, including (but not limited to) those on a monthly basis (“Membership Service” or “Membership”) for all renewals of Membership; and (iii) obtain automatic update for any and all cards provided to us. On written notice to you, Verifiedlookup may increase the amount of fees payable and/or fees, as long as any increase shall not exceed more than one increase in any twelve (12) month period. You may terminate your Membership at any time, using your Member Portal or by using the “Contact Us” page to inform us. All fees are exclusive of any and all applicable sales, value-added, use and other taxes, or similar charges, and you are liable for payment of all taxes (other than taxes based upon Verifiedlookup’s income), and all related interest and penalties arising from the payment of any or all fees, the delivery of the Service, or the performance of any other related (or unrelated) services by Verifiedlookup. All fees are non-returnable and non-refundable, except as other stated.
Pay-Per-Use Services: Some of the Services we provide are available on a Pay-Per-Use basis. Payment for such Services is due prior to use and access of any Pay-Per-Use service in line with the purchase order. If you are unsatisfied with your purchase or the Service, contact us within thirty (30) days from the date of initial purchase to discuss your concerns, and we will address your issues. If we are unable to solve your issues, we may (in sole discretion) offer one (10 replacement of the same Service, at no additional charge. We will not refund your purchase under any circumstances. This Section dictates your sole remedy, and our total liability, in respect to Pay-Per-Use Services purchased by you.
Effects of Termination: Upon termination of these Terms (or expiration of Membership) for any reason, you (and all Authorized Users) agree to cease using (and destroy) any and all materials or information supplied during the contract by Verifiedlookup.
6. LINKS TO THIRD PARTY SERVICES.
7. INTELLECTUAL PROPERTY
Verifiedlookup Ownership Rights: Verifiedlookup (and its associated suppliers) retain all interest, title and right in and to all intellectual property rights inherent to the Services, Website, and all other materials and resources provided or made available to you in relation with the Services delivered by Verifiedlookup, and any and all enhancements, updates, and modifications for the foregoing items. Verifiedlookup shall remain entitled to the unrestricted use of all and any communications, questions, suggestions, comments, or any other related materials provided by you to us, whether by telephone, email, letter or otherwise, recommending or suggesting changes to our Services, including (but not limited to) new functionality and features relating thereto (collectively “Feedback”). All Feedback is non-confidential and non-proprietary and will be treated as such. You assign all right, interest, and title, making it free for us to use without attribution or compensation to you, any know-how, ideas, techniques, and concepts (or other intellectual property) and proprietary rights contained within the Feedback, whether patentable or not, for any purpose whatsoever.Your Ownership Rights: You retain the right, title, and interest (including all intellectual property rights) in and to User Data, in line with the license to Anonymous Data granted by you to Verifiedlookup.
YOU UNDERSTAND AND AGREE THAT YOUR USE OF OUR SERVICES (INCLUDING BUT NOT LIMITED TO DOWNLOADS, DATA LOSS, DAMAGE TO YOUR MOBILE DEVICE OR COMPUTER SYSTEM YOU MAY INCUR FROM USING OUR SERVICES) IS AT YOUR ENTIRE, SOLE RISK. YOU UNDERSTAND AND AGREE THAT THE SERVICES PROVIDED TO YOU ARE ON AN “AS IS”, “WHERE-IS”, AND “WHERE AVAILABLE” BASIS, SUBJECT TO CHANGE AT ANY TIME WITHOUT PRIOR NOTICE TO YOU. YOU ACKNOWLEDGE THAT Verifiedlookup PRESENTS OR PROMISES ANY WARRANTY THAT THE SERVICES WILL NEVER BE INTERRUPTED, TIMELY, ERROR-FREE, OR SECURE. YOU RECOGNISE AND UNDERSTAND THAT Verifiedlookup DOES NOT WARRANT THAT ALL OR ANY RESULTS GLEANED FROM YOUR USAGE OF THE SERVICES WILL REACH YOUR EXPECTATIONS OR BE ACCURATE.NO WARRANTY WHATSOEVER (WHETHER WRITTEN OR ORAL) CAN MODIFY THE TERMS OF THIS DISCLAIMER. Verifiedlookup DISCLAIMS ANY AND ALL REPRESENTATIONS, CONDITIONS, AND WARRANTIES OF ALL KINDS WHETHER IMPLIED, EXPRESS, STATUTORY OR OTHER, INCLUDING (BUT NOT LIMITED TO) THE WARRANTIES OF FITNESS AND MERCHANTABILITY FOR ANY PARTICULAR OR SPECIFIED PURPOSE, NON-INFRINGEMENT, AND TITLE.
ALL PRODUCTS, CONTENT, AND THIRD-PARTY SERVICES ACCESSED OR MADE AVAILABLE VIA THE SERVICES, OR ACCESSED FROM A WEBSITE LINKED TO THE SERVICES ARE PROVIDED TO YOU ON AN “AS IS” BASIS WITH NO WARRANTY OF ANY KIND (EITHER EXPRESSLY OR IMPLIED) INCLUDING (BUT NOT LIMITED TO) ANY IMPLIED WARRANTIES OF FITNESS AND MERCHANTABILITY FOR A SPECIFIC PURPOSE, TITLE, SECURITY, NON-INFRINGEMENT, OR ACCURACY. Verifiedlookup IS NOT RESPONSIBLE FOR (AND DOES NOT ENDORSE) THE MERCHANTABILITY OF ANY SERVICE OR PRODUCT ACCESSED FROM A LINKED WEBSITE OR THE SERVICES. Verifiedlookup, UNDER NO CIRCUMSTANCES (OTHER THAN AS REQUIRED BY LAW), WILL BE LIABLE FOR ANY DAMAGE OR LOSS INCURRED BY YOUR RELIANCE ON INFORMATION DELIVERED THROUGH THE SERVICES OR A LINKED WEBSITE, OR YOUR DEPENDANCE ON ANY PRODUCT OR SERVICE OBTAINED FROM THE SERVICES OR A LINKED WEBSITE.
Verifiedlookup SEARCHES ARE SUPPLIED SOLELY FOR INFORMATIONAL PURPOSES. WHILE WE CONSTANTLY REFINE AND UPDATE OUR SERVICE AND DATABASE, WE DO NOT WARRANT OR REPRESENT THAT ANY RESULTS SUPPLIED WILL BE 100% UP-TO-DATE OR ACCURATE AND, AS SUCH, Verifiedlookup CANNOT BE LIABLE OR HELD RESPONSIBLE FOR THE USEFULNESS, AVAILABILITY (OR OTHERWISE) OR ACCURACY OF ANY INFORMATION BROADCAST OR MADE AVAILABLE BY THE SERVICES. Verifiedlookup MAKES NO WARRANTY OR REPRESENTATION AS TO THE CHARACTER OR INTEGRITY OF ANY PERSON, ENTITY OR BUSINESS THAT IS THE SUBJECT OF ANY OR ALL Verifiedlookup SEARCH. Verifiedlookup ADDITIONALLY RESERVES THE RIGHT TO REMOVE OR DELETE ANY OR ALL INFORMATION FROM ITS DATABASES AT ANY TIME. WE ENCOURAGE THAT YOU INDEPENDENTLY VERIFY ALL INFORMATION COLLECTED FROM OUR SERVICE TO NEGATE THE POSSIBILITY OF INACCURACY.
IF YOU FEEL DISSATISFIED WITH ANY OR ALL OF THE CONTENT DELIVERED OR CONTAINED WITHIN AND VIA THE SERVICE, OR WITH ANY OF THE TERMS AS LAID OUT IN THIS DOCUMENT, YOU RESERVE THE RIGHT, AS YOUR EXCLUSIVE AND SOLE REMEDY, TO DISCONTINUE USING AND ACCESSING THE SERVICES, AND TO CANCEL THE SERVICES (SUBJECT TO THE CANCELLATION POLICIES ELUCIDATED HEREIN).
9. LIMITATIONS OF LIABILITY
IN NO EVENT SHALL Verifiedlookup BE LIABLE OR RESPONSIBLE UNDER ANY CONTRACT, THEORY, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, FOR ANY SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, OR FOR DATA LOSS OR DAMAGE, COST OF COVER, LOSS OF PROFIT OR ANTICIPATED REVENUE, WORK STOPPAGE OR IMPAIRMENT OF ANY OR OTHER ASSETS, ARISING FROM (OR IN CONNECTION) WITH THESE TERMS OR Verifiedlookup’S PERFORMANCE, OR THE INABILITY TO USE, MISUSE OR USE (IN WHOLE OR IN PART) THE SERVICE OR SERVICES, OR OTHER SERVICES OR MATERIALS PROVIDED BY Verifiedlookup, TO THE MAXIMUM EXTENT AS PERMITTED BY ALL APPLICABLE LAW, WHETHER FORESEEABLE OR NOT AND WHETHER OR NOT Verifiedlookup HAS BEEN TOLD OF SUCH DAMAGES. IN NO EVENT (ACCORDING TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW) SHALL Verifiedlookup’S TOTAL, CUMULATIVE LIABILITY OCCURRING FROM OR IN RELATION WITH THESE TERMS, THE SERVICES, AND OTHER SERVICES OR MATERIALS SUPPLIED BY Verifiedlookup, UNDER ANY CONTRACT, STRICT LIABILITY OR OTHER THEORY, TORT (INCLUDING NEGLIGENCE), EXCEED THE LESSER OF: (i) FIFTY (50) U.S. DOLLARS OR (ii) THE ENTIRE FEE PAID TO Verifiedlookup BY YOU ACCORDING TO THE PURCHASE ORDER RELATING TO THE SERVICE OR SERVICES IN REGARD OF WHENCE THE LIABILITY AROSE AND LIMITED TO THE AMOUNT OF SAID FEE, CORRESPONDING TO THE THREE (3) MONTH PERIOD DIRECTLY PRECEDING THE DATE OF THE FIRST CLAIM GIVING RISE TO SUCH LIABILITY. YOU CONFIRM THAT YOU AGREE THAT Verifiedlookup’S AFFILIATES AND SUPPLIERS WILL, ADDITIONALLY, ARE NOT LIABLE IN ANY WAY AS A SUMMATIVE OUTCOME OF THIS AGREEMENT. ALL PRECEDING LIMITATIONS OF LIABILITY ARE, AS A RESULT OF THIS, INDEPENDENT OF ANY EXCLUSIVE REMEDIES PRESENTED WITHIN THIS AGREEMENT.
Verifiedlookup - UNDER NO CIRCUMSTANCES - SHALL BE HELD LIABLE FOR FAILURE OR ANY DELAY IN PERFORMANCE CAUSED EITHER DIRECTLY OR INDIRECTLY FROM AN ACT OF FORCE MAJEURE OR SITUATIONS BEYOND OUR (OR THEIR) REASONABLE CONTROL. WE MAY DELETE OR CHANGE AVAILABLE SERVICES, FEATURES, OR CONTENT IN ANY WAY, FOR ANY REASON OR NO REASON, AT ANY TIME.
10. APPLICATION OF LIMITATIONS AND DISCLAIMERS TO CONSUMERS.
Certain jurisdictions of states do not permit the exclusion of warranties or limitation of liability (implied or otherwise) for consequential or incidental damages in respect to consumers (i.e., persons acquiring goods in a context other than in the course of a business), therefore the exclusions expressed above may be inapplicable to you if you are a consumer. The exclusions and limitations of warranties and liability outlaid in these Terms neither affect nor prejudice the statutory rights of consumers. The exclusions and limitations of warranties and their remedies as stated within these Terms apply to a consumer solely to the extent such exclusions or limitations and remedies are permissible under the laws of the jurisdiction within which the consumer is located.
11. BASIS OF BARGAIN:
The limitation of liability and warranty disclaimer expressed in Section 8 and 9 are fundamental aspects of the basis of agreement between you and Verifiedlookup. Verifiedlookup could not economically provide the Services without such limitations.
Verifiedlookup has no liability or responsibility of any kind under these Terms (notwithstanding anything in the stated Terms to the contrary) from: (i) issues and problems caused by Internet connection failure or other software, hardware or equipment which is not controlled and owned by Verifiedlookup; (ii) nonconformities arising from your (or your Authorized User), or any third-party’s abuse, misuse, negligence, or unauthorized or improper use of any or all part of the Services, or other services hereunder provided by Verifiedlookup; (iii) amendment, modification, change, or revision to the Services, including the underlying technology (or content) by any person or user other than Verifiedlookup; or (iv) any additional factor outside of the reasonable control of Verifiedlookup.
13. AVAILABILITY OF THE SERVICES:
Information and advice describing the Services have worldwide accessibility, but this does not imply that the Services or portions thereof are available to citizens of your country. Verifiedlookup reserve the right to restrict access to the Services or portions thereof in some countries. You should ensure that the use of the Services is legal within your country of residence. The Services may be unavailable in all languages. If, at Verifiedlookup’s reasonable determination, you make use of the Services or any other service or material supplied by Verifiedlookup bound by these Terms in a way that violates laws, forms an excessive burden or the potential of adverse impact on Verifiedlookup’s systems, in addition to other remedies or rights, we reserve the right without liability to immediately terminate or suspend your access to our Services.
14. ASSIGNMENT, WAIVER, AND SEVERABILITY:
If Verifiedlookup fails to enforce a provision, this is not a waiver of its right to apply an enforcement at a later date. If a provision is deemed unenforceable or invalid, the remaining provisions outlined within the Terms will continue in full effect and a term deemed enforceable will be substituted as a reflection of our intent as accurately as feasible. You agree not to assign any of your rights under these Terms, and any attempt to do so will be void. Verifiedlookup reserves the right to assign our rights to any of our subsidiaries or affiliates, or to any or all successors in interest of any or all business related with the Services
15. CONTROLLING LAW:
These Terms shall be construed and governed by the laws of the Puerto Rico with no application of conflict of any law’s rules.
16. DISPUTE RESOLUTION:
Prior to filing a claim against Verifiedlookup, you acknowledge and agree to attempt to resolve any dispute informally by sending a notice of dispute to Email: [email protected] Line: “Attn: Legal”
The notice should include your name, phone number (if any), and mailing address. Please describe the basis and nature of your claim or dispute, setting forth the specific outcome and relief you seek. Disputes unresolved within sixty (60) days of receiving your notice, can be referred (by you or us) via formal arbitration, commencing with the American Arbitration Association (“AAA”)
17. AGREEMENT TO ARBITRATE
Arbitration: Read the following carefully as they may affect your rights. You and Verifiedlookup affirm and agree to resolve all claims relating to the Services and/or these Terms through binding and final arbitration. The agreement to arbitrate is purposely intended to be broadly interpreted and includes any and all claims based in statute, tort, contract, misrepresentation, fraud, or any other specific legal theory. You agree to and acknowledge these Terms represent a transaction involving interstate commerce, and therefore the United States Arbitration Act governs the interpretation, proceedings, and enforcement according to the arbitration clause as stated in these Terms.
Opting-Out of Arbitration: YOU ARE ABLE TO OPT-OUT OF THE AGREEMENT TO ARBITRATE BY SUPPLYING Verifiedlookup NOTICE IN WRITING WITH THIRTY (30) DAYS OF INITIALLY ACCEPTING THESE TERMS. ANY NOTICE YOU PROVIDE MUST INCLUDE: (i) YOUR FIRST AND LAST NAME; (ii) THE EMAIL ADDRESS REGISTERED FOR ACCESSING YOUR ACCOUNT WITH US; AND (iii) A CLEAR STATEMENT THAT YOU DECLINE THIS AGREEMENT OT ARBITRATE.
Cost of Arbitration: Verifiedlookup agree to pay all and any AAA filing-, arbitrator-, and administration fees for any arbitrations initiated by us. You agree to pay fees for an arbitration initiated by you (following AAA Rules). If you initiate an arbitration after trying to informally resolve a complaint or dispute in line with these Terms and are seeking remuneration at $300 or less (both to you and use), Verifiedlookup agrees to pay all AAA filing-, arbitrator, and administration fees. If your claim is in excess of $300 (but less than $10,000) Verifiedlookup agree to cover all such fees over $20. After Verifiedlookup acknowledges receipt of notice at the email address above that you are commencing an arbitration, Verifiedlookup will promptly reimburse any portion of the filing fee you may have paid that Verifiedlookup has agreed to pay.
Frivolous Claims: If the arbitrator decides that the substance of your complaint or claim or the relief sought is frivolous or imposed under an improper purpose (as identified by the standards identified for the Federal Rule of Civil Procedure 11(b)), then: the remittance of AAA filing-, arbitrator- and administration-fees are governed by AAA Rules and you agree to reimburse us for amounts paid on your behalf to AAA.
Verifiedlookup will not seek its attorney fees or costs in arbitration unless it’s determined by the arbitrator that the substance of the claim or the financial recompense sought was frivolous or brought about by improper purpose. Arbitration Procedures: You agree that one (1) arbitrator from the AAA will carry out arbitration services regarding the dispute under AAA Commerical Arbitration Rules and the Supplementary Procedures governing Consumer-Related Disputes, as modified by this provision. Any award from the arbitrator will come with a reasoned opinion. All arbitrations will operate within the United States county of your residence or employ, or another location mutually agreed by you and us.
No Class Actions: You agree to resolve disputes with us individually, and will not state a claim as plaintiff or class member in a consolidated, class or representative action. You may not stake a claim as part of class action, private attorney general action, class arbitration, or consolidation with other arbitrations.
Judicial Forum: If the agreement to arbitrate is found to not apply to your claim or to you, you and Verifiedlookup agree that any and all judicial proceedings (apart from small claims actions) may be brought in the state or federal courts of Wyoming. You and Verifiedlookup both consent to the venue and to personal jurisdiction there, waiving any object as to inconvenient forum.
Time Limitation to Bring Claims: Any cause of action or claim arising from or related to the Terms or your us of the Services must be filed within one (1) year after claim or cause of action occurred, or that claim or cause of action will forever be barred (notwithstanding any statue or any law to the contrary).
Future Changes to Agreement to Arbitrate: You confirm and agree that in the event that Verifiedlookup makes future change to the stated arbitration provision in this document (other than changes of notice email address, telephone numbers or website links listed within this provision) any and all such changes will not have an effect on disputes that occurred before effective date of that change.
18. ENTIRE AGREEMENT.
19. CHANGES TO THE SERVICES OR THESE TERMS.
20. REFUND POLICY.
Our number one goal at Verifiedlookup is customer satisfaction. If you are ever not satisfied with our Membership Plan and/or Services, feel free to call one of our customer support staff at 855-968-0435, and we will work to resolve your issue. We're open 6 days a week from 9am to 6pm EST (Holiday hours may vary). Refunds are handled on a case-by-case basis with the ultimate goal of complete customer satisfaction.
21. QUESTION OR ADDITIONAL INFORMATION.
Any questions or queries regarding these Terms can be address via email to [email protected]